TERMS & CONDITIONS – PLEASE READ CAREFULLY

Booking Requests:
Booking requests should be submitted in writing to Martin’s Bussing Ltd. at martinsbussing.com/reserve.

Deposit:
Martin’s Bussing Ltd. may, at its discretion, request a deposit of up to $250 from the Client to confirm a booking request.
Deposits are Non-Refundable and Non-Transferable and would be applied to the final invoice if the booking request is completed.
If the requested deposit is not received within two (2) days prior to the booking request date, the booking request will be cancelled.
The Client listed on this contract agrees to pay Martin’s Bussing Ltd. the full deposit amount by valid cheque or e-transfer. (Credit card payments are not accepted). A payment receipt will be provided.

Booking Confirmations:
After a booking request is received & reviewed by Martin’s Bussing Ltd. a contract will be sent to the Client for agreement and signatures. When the signed contract (including any deposit amounts owing) is received by Martin’s Bussing Ltd., a confirmed booking will be scheduled and a confirmation sent to the Client.
Within at least three (3) days prior to the booking request date, the Client will be informed.

Cancellation Policy:
Once a booking request is confirmed, all cancellations made by the Client must be made in writing and received by Martin’s Bussing Ltd.
If a cancellation occurs within two (2) days of requested service, a cancellation fee will not be imposed.
If a cancellation occurs less than 24 hours prior to the requested service, Martin’s Bussing Ltd., at its discretion, may impose a cancellation fee.
Cancellations are confirmed based on the date/time received & acknowledged by our office, not by posting date/time of the cancellation notification submitted by the Client.
The Client listed on this contract authorizes Martin’s Bussing Ltd. to impose a cancellation fee as required and agrees to pay Martin’s Bussing Ltd. the amount owing within 30 days of receipt of the payment invoice.
Initial ________

Modifications Policy:
Any changes to a signed contract must be finalized within two (2) days prior to scheduled date of service.
Modifications to the contract should be submitted in writing to Martin’s Bussing Ltd. and are limited to destinations, locations, pick-up times, adding of vehicles and additional time. Alterations and/or additions made by the Client without written agreement by Martin’s Bussing Ltd. are invalid and unenforceable. Additional time will be billed in one-hour increments.
In rare and unforeseen circumstances, Martin’s Bussing Ltd. may, at its discretion, subcontract the booking request to another transportation service provider without additional cost to the Client.

Delay Policy:
Martin’s Bussing Ltd. will make every effort to arrive at the designated pick-up and drop-off locations at the requested times.
In the event of a delay in travel caused by severe weather and/or road conditions and/or unforeseen traffic that results in a delay of more than one (1) hour of any of the contracted vehicles arriving at the first pick-up or drop-off locations, a pro-rated reduction will be applied to the final invoice.
In the event of a breakdown en route, all efforts will be made to supply a replacement vehicle. No refund or reduction will be made if a replacement vehicle is sent and/or the Client refuses the replacement vehicle. A refund is limited to a pro-rated amount paid by the Client for that specific vehicle with no further liability to the Provider if no replacement vehicle is available. The Client listed on the front of this contract agrees the Provider is not responsible to fulfil the Client’s other itineraries following drop-off at the destination.

Damage Policy & Fees:
Each vehicle is inspected by the driver prior to, and immediately on completion of each booking.
The Provider and/or employees shall not be liable for any damage or loss of personal property of the Client or the Client’s guests, which are misplaced, left in the vehicle, or damaged.
The Client is responsible for any and all damages and harm suffered by the company, its employees, agents or third parties, including, but not limited to the vehicle, in regard to breakage, cleaning, burns, or interior or exterior damage to the extent of the actual cost to repair or replacement, with a minimum charge of $250.00.
If the damage to the vehicle is of such extent that it needs to be taken out of normal service, the client will pay for the revenue reasonably lost at eighty (80%) of our normal hourly rate.
A cleaning fee of up to $100.00 will be charged for spilled liquids and/or excessive trash left in the vehicle.
A sanitizing fee of $250.00 will be charged if anyone of the passengers vomits in or on the vehicle. If anyone feels sick, the driver will gladly pull over to allow the person to step out of the vehicle.
All large bags (duffels, luggage, backpacks, etc.) will be placed in the rear most seats vehicle while passengers are in transport.
The Client listed on the front of this contract agrees to pay Martin’s Bussing Ltd. in full by valid cheque or e-transfer, the full amount of any damage or fees incurred within 30 days of receipt of the payment invoice.
Initial ________

Termination of Service Policy:
All smoking, open alcoholic beverages, use of cannabis products, narcotics or controlled substances, and unsecured firearms & weapons are prohibited in our vehicles and will result in immediate termination of the transportation service(s). Unprotected glass bottled beverages are not allowed in the vehicle.
The Client listed on this contract agrees that the driver has the right to terminate the trip if the Client and/or the Client's guests are putting the vehicle or driver at any risk, or are not abiding by the rules & policies set forth in this contract. No refund of any deposit will be made if this occurs and passengers will be responsible for any costs incurred in acquiring alternate transportation.
The Client listed on this contract agrees to hold Martin’s Bussing Ltd., its employees and agents harmless from any consequences of termination of service, and agrees to pay Martin’s Bussing Ltd. the full amount of contract amount.
Initial ________

Payment:
Martin’s Bussing Ltd. will issue a final payment invoice to the Client within 30 days after the completion of the booking request.
The Client agrees to pay all additional fees, toll charges, surcharges, and damages.
The Client listed on this contract agrees to pay Martin’s Bussing Ltd. in full by valid cheque or e-transfer within 30 days of receipt of the payment invoice. (Credit card payments are not accepted).
Initial ________

Additional Information:
The Client hereby waives any and all claims against Martin’s Bussing Ltd. its employees or agents for loss, injury and all damages to Client's person or property from whatever cause, other than willful misconduct or gross negligence by Martin’s Bussing Ltd.

The Client agrees to all items outlined in the contract. In the event that Martin’s Bussing Ltd. needs to employ a collection agency, or an attorney as a result of client refusal to pay his/her obligations, the client agrees to fully reimburse Martin’s Bussing Ltd. of all expenses that the company incurs, including, but not limited to, court costs, attorney fees, collection fees and out of pocket expenses. A two (2%) monthly fee will be added to all unpaid balances.

This is a binding contract between the Client listed on this contract and Martin’s Bussing Ltd.
I affirm that I am twenty one (21) years of age or older and that I have reviewed all the information contained in this contract and that the information as listed above is correct.
By initialing in the spaces above and signing below, I acknowledge that I have read and agree with the terms and conditions set forth in this contract.

Client Printed Name : ___________________________________________________

Client Signature : ___________________________________________________

Date : ___________________________________________________


This contract must be initialled, signed and returned to Martin’s Bussing Ltd. c/w required deposit within seven (7) days prior to the submitted booking request or this contract is null and void.